Shared Support Staff

Shared Support Staffs Works For Multiple Companies(3-5)

Start The Shared Support Staff Plan

Shared Support Staff for Web hosting

We provide Shared Support Staff Plan for 24/7 meeting the tailored needs of our customers. People who have just started business and cannot invest much money often hire Shared Support staff.Shared Support Staff is the plan solely built for whose who have 1 – 5 servers and does not need much assistance more frequently. However, if you are just starting a hosting company then the best plan to opt for will be Shared Support Staff Plan.

Shared Support Staff plans are the most affordable outsourced server management service that we offer. It is also the most popular support plan for small-scale businesses. In a typical Shared Support Staff setup, server professionals are shared between multiple clients. In other words, a particular team takes care of the server administration activities for different clients at the same time. Because the resources are shared among multiple servers, we are able to offer this service for an incredibly affordable cost.Technicians are available for 8 hours for 5 days.The customers can decide on the time slot that the technicians should work for them.Additionally, clients can decide the level of support they need based on the complexity of tickets.

Shared Support Staff plans are designed specifically to cater to the requirements of web hosting resellers and startup businesses who can’t afford to enroll for dedicated plans due to budget constraints. Hence it can be the most suitable plan if you are just launching a hosting business and need reliable yet cost-effective technical support round the clock, without compromising on the quality of service.If you need assistance just signup with us. Shared Support Staff plan is now available!

Choose your plan

Or Select the Techs

L1 Shared Tech

For basic support

L2 Shared Tech Popular

For Medium Level Tickets

L3 Shared Tech

For Escalated Tickets


$200 /month

Get Started

$350 /month

Get Started

$750 /month

Get Started


8 Hours, 5 Days A Week 8 Hours, 5 Days A Week 8 Hours, 5 Days A Week

HelpDesk Support

Yes Yes Yes

Live Chat Support

No No No

Server Management

No Yes Yes

New Server Setup

No No Yes

Server Consultation

No No Yes

Server Updates

No No Yes

3rd Party Software Installation

No Yes Yes

Control Panel Administration

Yes Yes Yes

Server Optimization

No Yes Yes

Server Migrations

No No Yes

Pre-Sales And Billing Support

Yes Yes Yes

Data Center Contacts

Yes Yes Yes

Setup Fees

No No No

Number of Tickets/Month

100 100 100

Response Time

30 Minutes 30 Minutes 30 Minutes

Resolution Time

8 Hours 8 Hours 8 Hours

Frequently Asked Questions

Do you have any packages for everyday and 24 Hours Support?

Yes – We have and please navigate to the link – 24 Hours Shared Staff to know more details.

How can I make the payment?

You can make the paymet over Paypal/Credi card/ Bitcoin/ TransferWise.

Is there a Money Back Guarantee?

No, we do not offer money back for the Shared Support Plans.

How long does it take to activate the service?

The service will be activating in 4 – 8 Hours once the order has been accepted.