Start The Plesk Managed Service
We provide Plesk Managed Support for 24/7 meeting the tailored needs of our customers. People could save the money and time invested using this. Plesk Managed Support is the plan solely built for whose who have 1 – 5 servers. However, if you are running a hosting company then the best plan to opt for will be Shared Hosting, Semi Dedicated Hosting or Dedicated Hosting. Plesk managed support
Plesk Panel is best suited for all kinds of web hosting. Thus it makes server administration easier for less technically sound people. So if you are looking for a simplified and enhanced management system wih more security then the control panel is the way to go. These are getting increasingly popular among server administrators and general webmasters. We can help you with the installation and configuration of your control panel with our Plesk Managed Support, ensuring you complete control over your server functionalities. Our experienced server professionals are here to assist you with your queries on Plesk Managed support. We will not only install your favourite Control Panel software but also carry out a thorough check of your server configuration. Plesk managed support is now available!
Personal
- 6 Tickets
- L1 – L2 Techs
- 40 Minutes Response Time
- 24/7 Availability
- Software Installations
- No Malware Scanning
- No Server Updates
- No Server Monitoring
- No Server Migration
- No Skype Support
Business
- 12 Tickets
- L1 – L2 Techs
- 30 Minutes Response Time
- 24/7 Availability
- Software Installations
- No Malware Scanning
- No Server Updates
- Server Monitoring
- No Server Migration
- No Skype Support
Pro
- Unlimited Tickets
- L1 – L3 Techs
- 20 Minutes Response Time
- 24/7 Availability
- Software Installations
- Malware Scanning
- Server Updates
- Server Monitoring
- Server Migration
- Skype Support
Frequently Asked Questions
Does this plan costs same for VPS and Dedicated servers?
Yes – the cost is same whether you are using Dedicated or VPS servers.
What is Skype support stands for?
We provide support for you and your developers over Skype – No limits for this
What is the Difference between, L1, L2 and L3?
Level 1 techs will be answering your pre-sale support emails and support chats. Technical knowledge of L1 techs is limited when compared with L2 and L3 level techs. They normally deal with issues that can be resolved from control panels itself. ( cPanel, Plesk, DirectAdmin..etc ). If it requires more access or technical skills to resolve the issues, they will normally escalate those cases to L2 or L3 level techs depending on the type of issue. Level Two techs have more technical skills and experience than L1 techs. They can deal with most of your technical issues that need server back end access. ( RDP, SSH ..etc ). These techs can also manage your technical chats and can fix most of the chat issues without the need of opening tickets. If there are issues they can’t resolve or there are issues that need more access ( eg, node level access ) then they normally escalate the cases to L3 level techs. L3 techs are masters in system administration with years of technical experience. They can fix almost every issues that need high technical skills. Also can manage your infrastructure, node, cloud and DC level operations. All high-end system administration tasks are safe with Level Three Admins. It is recommended to have minimum one L3 level tech in each shift.
Do you offer server Hardening along with this service plans
Yes – We do offer server hardening for the pro customers. If you want to get this as one time service – We have one time server hardening service and you might order that.
