Dedicated support staff

Dedicated Support Staff

Dedicated Support Staffs Works For only 1 customer

Start The Dedicated Support Staff Plan

Dedicated Support Staff

We provide Dedicated Support Staff Plan for 24/7 meeting the tailored needs of our customers. People who have flourished in business and can invest much money often hire Dedicated Support Staff .Dedicated Support Staff is the plan solely built for whose who have multiple servers and does need  assistance more frequently. However, if you are having complicated tickets then the best plan to opt for will be Dedicated Support Staff Plan.

So are you looking for a white label technical support team to work dedicatedly for your hosting business? Do you need a dedicated team of server professionals to basically take care of all the technical issues for your valuable hosting customers on your behalf? If yes, then no worries. You are certainly at the right place!

GetMyAdmin’s Dedicated Admin Support Team is capable of handling your server support requirements in an efficient as well as affordable manner. You can trust our specially trained and certified server professionals to seamlessly operate your technical support wing just like an extended branch of your in-house team. We not only take care of your server’s health but also ensure that they are configured for optimal performance. Moreover, our service is fully white-label. While we will be working from a remote location, our support professionals will actually use your brand name, logo, and taglines. Hence it would enhance your brand value at the same time.

Not only you get round the clock availability and industry-leading SLAs, but also get access to certified engineers with excellent customer-facing attitude. We offer 24×7 support, thus ensuring that server issues are resolved in a timely manner. Furthermore, instant response and on-time resolution of issues are our highest priority. To ensure that your customers get the best quality support, we also appoint an ITIL-certified Quality Assurance Manager to supervise the entire operation. In addition, value-added features like proactive server monitoring and periodic health checks are included with all Dedicated Support packages at no additional cost. Rest assured, our refined and stringent quality process would not only satisfy your customers but also enhance the reputation of your hosting business.

Finally coming to the choice of packages, we bring you a number of Dedicated Admin Support plans to choose from. As a result, you have the privilege to choose your plan based on your budget and specification. In addition to the packages mentioned below, we are also open to personalizing plans according to your needs. So browse through the list of features and enroll for the one that serves you the best Shared Support Staff plan is now available!

Choose your plan

Or Select the Techs

L1 Shared Tech

For basic support

L2 Shared Tech Popular

For Medium Level Tickets

L3 Shared Tech

For Escalated Tickets

Price

$800 /month

Get Started

$1250 /month

Get Started

$1550 /month

Get Started

Availability

8 Hours, 5 Days A Week 8 Hours, 5 Days A Week 8 Hours, 5 Days A Week

HelpDesk Support

Yes Yes Yes

Live Chat Support

No No No

Server Management

No Yes Yes

New Server Setup

No No Yes

Server Consultation

No No Yes

Server Updates

No No Yes

3rd Party Software Installation

No Yes Yes

Control Panel Administration

Yes Yes Yes

Server Optimization

No Yes Yes

Server Migrations

No No Yes

Pre-Sales And Billing Support

Yes Yes Yes

Data Center Contacts

Yes Yes Yes

Setup Fees

No No No

Number of Tickets/Month

Unlimited Unlimited Unlimited

Response Time

20 Minutes 20 Minutes 20 Minutes

Resolution Time

4 Hours 4 Hours 4 Hours

Frequently Asked Questions

Do you have any packages for everyday and 24 Hours Support?

Yes – We have and please navigate to the link – 24 Hours Shared Staff to know more details.

How can I make the payment?

You can make the paymet over Paypal/Credi card/ Bitcoin/ TransferWise.

Is there a Money Back Guarantee?

No, we do not offer money back for the Shared Support Plans.

How long does it take to activate the service?

The service will be activating in 4 – 8 Hours once the order has been accepted.